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Suport Tehnic Help Desk. Probleme tehnice, bug-uri, nelamuriri, intrebari frecvente...


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Old 30.06.2017, 21:38   #1
MihaiHamid
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Unhappy probleme de mouse.

Salut,de curand am cumparat un mouse nou numit Marvo m416 care nu functioneaza corect la calculatorul meu adica :
-Toate butoanele merg inclusiv scrol.
-Este detectat uneori de pc.
-Cand merge sa misc cursorul se misca intrerupt inafara de o directie adica spre coltul drept al ecranului.
INFO PC :
-PC-ul este facut pe piese.
-Procesor : AMD Athlon(tm) 64 X2 Dual Core 3800+ 2.00 GHz
-3 GB ram
-Windows 7 Ultimate 32bit service pack 1
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Old 01.07.2017, 01:02   #2
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Default Re: probleme de mouse.

Ori nu s-a instalat corespunzator ori e defect. Ai instalat drivere originale la el sau doar l-ai lasat asa cum l-a detectat Windows-ul? Poate are nevoie de driverele producatorului si iti face probleme cu cele detectate de Windows.

Maai exista varianta in care portul USB sa-ti faca figuri, sau driverele de USB Host sa fie cu probleme (vezi daca ai vreo eroare sau conflict in Device Manager). Cu toate ca probabil acelasi port USB l-ai folosit si inainte cu un alt mouse si nu ai avut probleme?

Mai verifica si cu alte baterii, uneori bateriile ce vin in cutie sunt varza... poate fi si aia o problema. O alta problema mai poate fi distanta dintre transmitator si receptor (daca e pe wifi sau bluetooth), si eu am patiti la kit-ul meu Logitech, am bagat intr-un USB din spatele pc-ului / carcasei si mergea cam intrerupt uneori din cauza ca e mai departe pc-ul si nu trecea semnalul bine prin carcasa / pc. De indata ce l-am bagat intr-un port USB din fata a mers brici.
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Last edited by XVanish; 01.07.2017 at 01:05.
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Old 02.07.2017, 14:41   #3
MihaiHamid
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Default Re: probleme de mouse.

Este prin cablu si driver nu pare sa existe pe internet.
Tastatura merge in ori ce port usb chiar am si testat.
Si la alt pc merge bine doar la al meu face asa.
Daca sti ceva drivere care mar putea ajuta te rog sa le spui.
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Old 02.07.2017, 17:17   #4
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Default Re: probleme de mouse.

Quote:
Originally Posted by MihaiHamid View Post
-Windows 7 Ultimate 32bit service pack 1
Dacawin este crak-uit atunci problema poate fi de aici!
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Old 03.07.2017, 19:49   #5
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Default Re: probleme de mouse.

Quote:
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Dacawin este crak-uit atunci problema poate fi de aici!
Este crak-uit dar nu vad unde e problema in asta.
Am un un joystick care face si el putine figuri deci sar putea sa fie de la ceva driver de usb totusi nu stiu cum sa rezolv asta.
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Old 03.07.2017, 20:14   #6
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Default Re: probleme de mouse.

Quote:
Originally Posted by MihaiHamid View Post
Este crak-uit dar nu vad unde e problema in asta.
Am un un joystick care face si el putine figuri deci sar putea sa fie de la ceva driver de usb totusi nu stiu cum sa rezolv asta.
Posibil să fie și de la driver sau de la porturile usb. Tot introducānd și scoțānd diverse dispozitive īn acele porturi acestea se lărgesc īn timp și astfel contactul dintre conectori este mai slab. Am īntālnit problema asta la cāteva laptoruri.
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Old 04.07.2017, 16:38   #7
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Default Re: probleme de mouse.

Mda... inteleg. Nu stiu ce sa zic... tind totusi sa cred ca problema e de la porturile usb sau mouse-ul face figuri, poate ceva incompatibilitate cu placa de baza sau porturile usb... in Device Manager nu ai nici o eroare sau alerta (iconita cu semnul exclamarii)? Vezi si in categoria System in Device Manager dar si la controlerele USB.
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Old 05.07.2017, 20:26   #8
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Default Re: probleme de mouse.

Quote:
Originally Posted by XVanish View Post
Mda... inteleg. Nu stiu ce sa zic... tind totusi sa cred ca problema e de la porturile usb sau mouse-ul face figuri, poate ceva incompatibilitate cu placa de baza sau porturile usb... in Device Manager nu ai nici o eroare sau alerta (iconita cu semnul exclamarii)? Vezi si in categoria System in Device Manager dar si la controlerele USB.
Nu am nici o problema la device manager.si driver-ul se numeste ''gaming optical mouse''.
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Old 05.07.2017, 22:46   #9
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Default Re: probleme de mouse.

Nu stiu ce sa-ti mai recomand sa verifici... toate par a fi ok insa totusi ai probleme cu el... tind sa cred ca ai o incompatibilitate undeva... sau un driver necorespuzator... banuiesc ca ai incercat deja pe toate porturile usb si problema persista, pe toate face la fel?
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Old 07.07.2017, 17:02   #10
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Default Re: probleme de mouse.

Quote:
Originally Posted by XVanish View Post
Nu stiu ce sa-ti mai recomand sa verifici... toate par a fi ok insa totusi ai probleme cu el... tind sa cred ca ai o incompatibilitate undeva... sau un driver necorespuzator... banuiesc ca ai incercat deja pe toate porturile usb si problema persista, pe toate face la fel?
Da pe toate face lafel.
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Old 08.07.2017, 21:18   #11
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Default Re: probleme de mouse.

Incearca cu driver descarcat de pe pagina lor de FB,acolo le gasesti actualizate driverele de catre ei:
https://www.facebook.com/marvothailand/
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